Frequently Asked Questions

Everything you need to know about BullionCoin Network. Can't find what you're looking for? Send us a message.

General

What is BullionCoin Network?
BullionCoin Network is an iOS app for tracking your physical precious metals portfolio. It provides real-time spot prices, portfolio valuation, performance analytics, and price alerts for Gold and Silver.
What metals does the app support?
The app supports Gold (XAU) and Silver (XAG).
What currencies are available?
Free users can view prices in USD. Pro subscribers unlock 16 currencies: USD, EUR, GBP, CHF, JPY, CAD, AUD, CNY, INR, SGD, HKD, KRW, ZAR, MXN, THB, and MYR. Pro Smart subscribers unlock 25 currencies — all 16 Pro currencies plus CZK, RUB, PLN, AED, KWD, EGP, OMR, SAR, and BTC.
Is the app available on Android?
Currently, BullionCoin Network is available exclusively on iOS (iPhone).
What makes BullionCoin Network different from other gold apps?
Three things set it apart: (1) Community-powered dealer premium intelligence — see what other stackers are paying and whether a deal is fair. (2) GSR-based portfolio analysis — understand your gold-to-silver ratio and get alerts when it shifts. (3) A unified stacker toolkit with real-time valuations, cost basis tracking, and smart alerts designed for physical metals holders, not traders.

Account & Privacy

Do I need an account to use the app?
No. The app works without any sign-up, email, or password. An anonymous session is created automatically when you first launch the app.
Where is my portfolio data stored?
Your portfolio entries are stored locally on your device using SwiftData. They never leave your device. Firebase is only used to deliver real-time price data and is secured with App Check.
How do I remove my data?
Deleting the app from your device removes all portfolio entries stored locally. Because data is stored on-device, uninstalling is a permanent reset — entries cannot be recovered after deletion.

Portfolio Tracking

How do I add a metal to my portfolio?
Tap the "+" button to create a new entry. Select your metal type, enter the purity (e.g., 24K/999.9, 22K/916, 18K/750), weight in grams, the amount you paid, and optionally add a description such as "PAMP Suisse 1oz Bar."
What is "fine weight"?
Fine weight is the actual pure metal content of your holding, calculated as gross weight multiplied by purity divided by 1000. For example, a 10g bar at 916 purity contains 9.16g of fine gold.
How do I record a sale?
Swipe left on any open entry and tap "Mark Sold." Enter the sale date and price. The entry moves to your Closed Positions, and your profit or loss is automatically calculated.
Can I filter my entries?
Yes. You can filter between Open and Closed positions, search by details, and filter by date range including All Time, This Month, Last 3 Months, This Year, or a custom range.
Can I export my portfolio data?
Pro and Pro Smart subscribers can export their full portfolio as a CSV file, including purchase details, close dates, and profit/loss calculations.

Prices & Market Data

How often are prices updated?
Spot prices refresh every 5 minutes during market hours. The app shows a countdown to the next refresh.
What market data is displayed?
The home screen shows the current spot price, daily high/low, open/close, bid/ask spread, and price change in both absolute and percentage terms.
What are market hours?
Precious metals markets trade nearly 24 hours a day, from Sunday 6:00 PM ET to Friday 5:00 PM ET, with a daily 1-hour maintenance break from 5:00 PM to 6:00 PM ET.
Where does the price data come from?
Prices are sourced from GoldAPI.io, a professional precious metals data provider, and cached server-side for fast delivery.

Charts & Analytics

What charts are available?
The app offers Performance charts showing returns over time, Portfolio Breakdown with composition by purity, Timeline charts comparing cost versus value, and Monthly Accumulation charts.
What metrics can I see in the Insights tab?
The Insights tab shows total positions, gross and fine weight, total cost basis, current market value, unrealized and realized profit or loss, performance percentage, and average cost per fine gram.

Alerts

What types of alerts are available?
Three types: Price Alerts notify you when a metal reaches a target price. Portfolio Alerts notify you when your total portfolio value crosses a threshold. Smart Alerts (Pro Smart only) notify you on percentage changes or metal ratio changes.
How do alerts work?
Alerts are one-time notifications. Once triggered, they automatically deactivate. You can create a new alert if you want to be notified again.
Do alerts work when the app is closed?
Yes. Price alerts are evaluated server-side during each 5-minute price refresh. Portfolio alerts use iOS Background App Refresh, so timing depends on iOS scheduling.
How many alerts can I have?
Free: 1 price alert and 1 portfolio alert. Pro: up to 25 price alerts and 10 portfolio alerts. Pro Smart: up to 50 price alerts, 25 portfolio alerts, and 20 smart alerts.

Subscriptions & Pricing

What subscription plans are available?
Three tiers: Free ($0/month), Pro ($4.99/month), and Pro Smart ($9.99/month).
What does the Free plan include?
View live Gold and Silver spot prices in USD, track up to 5 portfolio entries, set 1 price alert and 1 portfolio alert, and pull-to-refresh price updates.
What does Pro unlock?
Up to 100 portfolio entries, 16 currencies, 25 price alerts, 10 portfolio alerts, historical charts, CSV data export, push notifications, and background price refresh.
What does Pro Smart add?
Everything in Pro plus Smart Alerts (percentage-based and ratio-based), GSR Intelligence, up to 500 portfolio entries, 25 currencies (including BTC), 50 price alerts, 25 portfolio alerts, 20 smart alerts, and smart nudges (up to 3 per month).
How do I manage my subscription?
Go to Profile then Subscription Details to view your current plan, renewal date, and manage or cancel your subscription through the App Store.
Can I upgrade or downgrade?
Yes. You can change your plan at any time. Upgrades take effect immediately. Downgrades take effect at the end of your current billing period.

Dealer Intelligence

What is Dealer Intelligence?
Dealer Intelligence is a community-powered feature that tracks average premiums charged by precious metals dealers. When users log purchases, the dealer name and premium over spot are anonymously aggregated to show average premiums by dealer.
What data is shared with the community?
Only the dealer name, metal type, and the premium over spot price are aggregated. No personal information, purchase amounts, or portfolio details are ever shared.
How are community premiums calculated?
When multiple users log purchases from the same dealer, the app calculates the average premium over spot across all submissions. The more data points, the more accurate the average becomes.

Troubleshooting

Why am I not receiving alert notifications?
Make sure push notifications are enabled in your device Settings under BullionCoin Network. Also check that notifications are turned on within the app under Profile and Notifications.
Why can't I change my currency?
Multi-currency is a Pro and Pro Smart feature. Free users can view prices in USD only. Upgrade to Pro to unlock 16 currencies, or Pro Smart for 25 currencies including BTC.
Prices seem stale — what should I do?
Pull down to refresh on the home screen. If the market is closed (weekends or the daily maintenance break), prices won't update until trading resumes.

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